Store Policy

Support
Sunday – Thursday
9 AM – 6 PM
WhatsApp: 0556490443 | Email: [email protected]

Orders
Orders are confirmed after payment
Cancellation is available before preparation only
After preparation/shipping: no changes or cancellations

Shipping
Order preparation: up to 7 business days
Delivery: may take up to 15 business days
Shipping time starts after handing the order to the courier

Address
Ensure the address is complete and accurate
The store is not responsible for incorrect or incomplete details

Receiving
It is recommended to check the shipment upon delivery
Any issue? Contact us within 3 business days

Notes
Order notes are fulfilled when possible
Policies may be updated from time to time

Returns & Exchanges
For details, please refer to the Returns & Exchange Policy page